Thank you for ordering A3 Performance. We have a national reputation for quality and value and know you will love your new product; however, if you are dissatisfied with your purchase, we will gladly assist you with a smooth and easy return or exchange.
Upon receiving your newly purchased A3 Performance product, please examine your purchase for possible travel damages or manufacturer defects. If you receive a damaged or defective product, please call Customer Service at (888)-369-7946 within 30 days of delivery date and we will get your product replaced as quickly as possible.
After 30 days, should you determine your product is damaged or defective, please contact Customer Service at (888)-369-7946. Our returns department may request photographic proof of defective product or that the product is returned for full evaluation.
Products can be returned for any reason within 60 days of delivery contingent that the product is in its original, unused condition with tags and labels attached and in its original packaging. Products returned in damaged, worn, or unsellable condition are subject to refusal or a 10% restocking fee. You can request a return by filling out the form below. Please include your reason for return and a purchase confirmation receipt in the return package. Once your product has been received, if approved, a refund will be issued and a fixed shipping rate of $6.95 will be deducted from your refund to cover shipping costs. You can also contact Customer Service for Shipping and Return concerns at any time at (888)-369-7946.
- A3 Performance is based in the USA and ships internationally.
- Import taxes, fees, and duties are the responsibility of the recipient. A3 Performance is not responsible for these additional charges.
- If you would like to exchange your product for an alternate size, style, or color, please contact Customer Service at (888)-369-7946 for details.
- In the case of an exchange, customers are responsible for shipping the product back to A3 Performance, and additionally they are responsible for the shipping costs.
- Upon receiving the exchanged product, A3 Performance will ship the new, alternative product and will cover its outgoing shipping.
- Online purchases are eligible for in-store exchange. If you plan to exchange in-store, please provide confirmation receipt at time of exchange.
- Custom products cannot be returned or exchanged; ALL SALES ARE FINAL. If you have questions regarding your custom product, please call Customer Service at (888)-369-7946.
Clearance & Close-Out Product
- No returns are accepted on neither clearance nor close-out product. All clearance and close-out product are FINAL SALE.
- Some clearance or close-out products may be eligible to exchange for size. Contact Customer Service at (888)-369-7946 to see if your purchase qualifies.
Note: Should you decide to return or exchange your product, please note that all returns and exchanges must be shipped to:
Attn: RA Department
300 Chaffee Road
Oconomowoc, WI 53066
IMPORTANT NOTICE: Swimwear is subject to health department regulations, which require all swimwear and apparel to be tried on over underwear. If this regulation is not followed, this merchandise will not be accepted for exchange. Once items have been worn or altered in any way, State Law prohibits the return of swimwear and accessories.