Thank you for ordering A3 Performance. We have a national reputation for quality and value and know you will love your new product; however, if you are dissatisfied with your purchase, we will gladly assist you with a smooth and easy return or exchange. Upon receiving your newly purchased A3 Performance product, please examine your purchase for possible travel damages or manufacturer defects.

If you receive a damaged or defective product, please complete the form below or email returns@a3performance.com within 30 days of delivery date and we will get your product replaced as quickly as possible.

After 30 days, should you determine your product is damaged or defective, please complete the form below or email returns@a3performance.com. Our returns department may request photographic proof of defective product or that the product is returned for full evaluation. This can be uploaded using the form below.

*Chlorine is an active ingredient that affects the durability and longevity of the item's material upon the first in-water use. There is no guaranteed number of swims per suit or per goggle because of the difference in wear and care, chlorine levels, races swum, etc.

*A3 Performance legally cannot accept returns on swimwear that has been worn, washed, or swum in for health and hygienic reasons. 

Products can be returned for any reason within 60 days of delivery contingent that the product is in its original, unused condition with tags, labels, and FitLocks attached and in its original packaging. Customers are responsible for return shipping and will be refunded upon receipt of the returned product with the cost of shipping deducted from the refund. Customers can choose to return for store credit instead of a full refund and receive 10% off their next purchase. Products returned in damaged, worn, incomplete, or unsellable condition are subject to refusal or a restocking fee.

Exchanges

• If you would like to exchange your product for an alternate size, style, or color, please complete the form below or email returns@a3performance.com.
• Domestic Exchanges: In the case of a domestic exchange within the US, customers are responsible for shipping costs and shipping the product back to A3 Performance.
  • Upon receiving the exchanged product, A3 Performance will ship the new, alternative product and will cover its outgoing, flat rate shipping. Customers can pay extra for expedited shipping, if so desired.
• International Exchanges:In the case of an exchange, customers are responsible for shipping costs and shipping the product back to A3 Performance.
• Upon receiving the exchanged product, A3 Performance will ship the new, alternative product and will share in the cost of return shipping to the customer. Typically, A3 Performance will cover standard shipping. Please contact an A3 Performance representative for a shipping quote. Customers can pay extra for expedited shipping, if so desired.
• Online purchases are eligible for in-store exchange. If you plan to exchange in-store, please provide a confirmation receipt at the time of exchange.
• Products can be exchanged for any reason within 60 days of delivery contingent that the product is in its original, unused condition with tags, labels, and FitLocks attached and in its original packaging.
• Products to be exchanged that are returned in damaged, worn, incomplete, or unsellable condition are subject to refusal or a restocking fee.

Custom Products

• Custom products cannot be returned or exchanged; ALL SALES ARE FINAL. If you have questions regarding your custom product, please call Customer Service at 888-369-7946.

Sale, Clearance, & Close-Out Product

• No returns are accepted on sale, clearance, or close-out products. All sale, clearance, and close-out products are FINAL SALE.
• Some sale, clearance, or close-out products may be eligible to exchange for size.
• LEGEND Tech Suits- Limited sizes and colors are available for exchange. Please check size and color availability before making your purchase.
• Complete the form below or email returns@a3performance.com to see if your purchase qualifies or for size exchange availability.